Support

AP

How can we help?

Find answers to common questions or reach out to our team of wizards.

Email Support

Get in touch with our support team via email.

We usually respond within 24 hours to all parental queries.

Community Chat

Join our community of parents and educators.

Share stories, tips, and get advice from other magical storytellers.

Frequently Asked Questions

How do I create a new story?
Go to the 'My Stories' page and click on 'Create New Story'. You'll then be able to enter your child's name, interests, and choose a theme.
Can I print the stories?
Yes! You can download high-quality PDFs of your stories from the Gallery and print them at home to create your own physical storybook.
What are AI Credits?
Each story generation costs 1 AI credit. Your subscription includes a monthly allowance of credits, and you can always top up if you need more magic.
Are the stories safe for kids?
Absolutely. Our AI is specifically tuned to create child-friendly, age-appropriate content across all our fairytale worlds.

Still need help?

Our documentation has full guides on every feature.